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ABOUT TRUSTED PCP CLAIMS

How can I determine if my PCP or HP car finance deal was mis-sold?

If any of the statements below apply to you, you might be eligible to claim thousands of pounds in compensation for your PCP deal.

  • The finance company didn’t disclose any sales commission fees.
  • The finance company mentioned they receive a commission but didn’t specify the amount.
  • You were charged a high interest rate on your PCP finance.
  • You took out a PCP deal for a car within the past 10 years.

60 Sec

Eligibility Check in just 60 Sec!

WORK PROCESS

4 Simple Steps for PCP Claim

Step 1

Check your eligibility for a PCP claim using our online tool.

Step 2

Connect with one of our experts to discuss your PCP claim in detail.

Step 3

We will submit the claim to the IFA, bank, or intermediary on your behalf.

Step 4

Sit back and await your well-deserved compensation.

HOW WE WORKS

Why Choose trustedpcpclaims.co.uk?

Experienced Teams

Our team, with decades of specialized claims management experience, consists of highly qualified professionals committed to delivering justice for those impacted by mis-sold car finance. With our extensive industry knowledge and proven track record, we are uniquely equipped to secure the compensation you deserve.

High Success Rate

With an outstanding success rate, our team at Trusted PCP Claims specializes in making the complex claims process simple and stress-free for you. Our expertise enhances your chances of success and ensures a smooth path to reclaiming what’s rightfully yours. Trust us to deliver efficient and effective results.

We're Here For You

At Trusted PCP Claims, we're not just a service; we're your trusted partner in achieving financial justice. Our client-first approach ensures personalized support and guidance at every step. Your peace of mind and success are our top priorities.

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About Claim

Finance & Purchase Claim

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What is a PCP Finance Claim?

A PCP finance claim is made by consumers experiencing problems with their Personal Contract Purchase (PCP) agreements, which involve initial and monthly payments, plus a final 'balloon' payment. Claims can be made for agreements signed within the last 10 years, addressing issues such as mis-selling, unfair terms, inadequate affordability checks, and disputes over charges. The goal of these claims is to seek compensation for unfair practices or misinformation related to the PCP agreement.

What is a Hire Purchase Claim?

A Hire Purchase (HP) claim involves taking legal action against finance companies or dealerships for issues with an HP agreement, where you make fixed monthly payments for a vehicle without a final balloon payment, unlike PCP agreements. Though commonly used by businesses, HP agreements are also available for personal use. If you’ve entered into an HP agreement in the past 10 years, you might be eligible to claim. Common reasons for claims include mis-selling, unfair contract terms, poor affordability checks, and disputes over vehicle quality. HP claims seek to resolve these issues and obtain compensation for any unfair practices or misrepresentation.

NEED HELP?

Frequently asked questions

Who Is Eligible to Make a PCP Claim for Mis-sold Car Finance?

If you’ve taken out a Personal Contract Purchase (PCP) agreement for your car finance in the UK and suspect it was mis-sold, you might be eligible to make a PCP claim. Mis-selling can involve not being informed about all costs, misunderstanding the financial commitment, or being sold a product unsuitable for your situation. Key signs of mis-selling include inadequate information about the contract terms, the final balloon payment, early termination charges, or mileage limits. If you felt pressured into signing or weren’t given all available options, you could have a claim. Review your finance agreement and consult a financial advisor or legal expert to evaluate your situation.

How Do I File a Claim for Mis-sold PCP Car Finance?

Filing a claim for mis-sold PCP (Personal Contract Purchase) car finance can be complex and time-consuming. Start by gathering all relevant documents, such as your finance agreement and any communications with the lender that show mis-selling. Submit a formal complaint to the lender, detailing why you believe the PCP was mis-sold and any financial or emotional impacts. If the lender’s response is unsatisfactory, escalate your complaint to the Financial Ombudsman Service for an impartial review. Given the challenges involved, consider using our expert services at PCPClaims.co.uk. We specialize in managing PCP claims, simplifying the process, and improving your chances of a favorable outcome. Professional assistance can greatly ease the burden and complexity of your claim.

How Long Does It Take to Resolve a PCP Claim for Mis-sold Car Finance?

The time frame for resolving a PCP (Personal Contract Purchase) claim for mis-sold car finance can vary widely, depending on the case's complexity and the responsiveness of the parties involved. After filing a complaint with the lender, they typically have up to eight weeks to respond. If their resolution is unsatisfactory or if they don’t respond within this period, you can escalate the claim to the Financial Ombudsman Service, which may take several months to decide. The entire process, from filing the initial complaint to reaching a final resolution, can span from a few months to over a year. Using PCPClaims.co.uk can help expedite this process. Our expertise and proactive approach in dealing with lenders and the Ombudsman can streamline the process and work towards a quicker and more favorable outcome for your mis-sold PCP claim.

What Can I Expect from a Successful PCP Claim for Mis-sold Car Finance?

A successful PCP (Personal Contract Purchase) claim for mis-sold car finance can result in several outcomes, depending on your case's details. Generally, claimants may receive financial compensation to address the impact of the mis-selling. This could include covering the difference in costs if the correct finance product had been chosen, refunding interest payments, or compensation for stress and inconvenience. In some cases, it may also involve adjustments to your finance agreement or a settlement aligned with fair market practices. With the help of PCPClaims.co.uk, we aim to secure the most favorable outcome for you, considering both the financial and emotional effects of the mis-selling. Our expertise in handling these claims allows us to guide you effectively and strive for the best resolution.

Will Making a PCP Claim Affect My Credit Score?

A common concern for those considering a PCP (Personal Contract Purchase) claim for mis-sold car finance is its potential impact on their credit score. Filing a claim itself does not directly affect your credit rating. However, if the claim leads to changes in how your finance agreement is reported, such as updates to account status or corrections to financial charges, your credit score could be influenced. At PCPClaims.co.uk, we carefully manage the process to protect your financial standing. We work with lenders to ensure that any adjustments from a successful claim do not negatively impact your credit score. Our commitment is to secure the compensation you deserve while safeguarding your financial health throughout the process.

Find out if you have a claim in just 60 seconds.